Diono Canada, ULC (“Diono”) warrants its proprietary products to the original retail purchaser as follows (the “Warranty”):
LIMITED ONE-YEAR WARRANTY This product is warranted against defective materials or workmanship for one year from the date of original purchase. Proof of purchase is required. The exclusive remedy for this Warranty is that Diono will, at its sole option, provide repair or replacement components for this product or refund the original purchase price of the product. Diono reserves the right to discontinue or change fabrics, parts, models or products, or to make substitutions. To make a claim under this Warranty, contact Diono Consumer Services at 1-866-954-9786 or email DionoCA@diono.com. Click “Register Your Car Seat” on the top right of the page or PLEASE COMPLETE AND MAIL THE OWNER REGISTRATION CARD WITHIN (30) DAYS OF PURCHASE. DIONO MAKES NO EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF ANY KIND OR NATURE, EXCEPT THOSE STATED IN THIS SECTION AND IN DIONO’S APPLICABLE LIMITED WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE. DIONO DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. Any claim or action commenced by the purchaser under this Warranty must be brought within one year from the date of original retail purchase, and purchaser agrees that any disputes shall be brought in and before a court located in the Province of Ontario to the exclusion of the courts of any other province.
WARRANTY LIMITATIONS This Warranty excludes damages which arise from negligence, misuse or use of this product not in accordance with the product’s instructions, fire, floods, acts of God, or damage caused by alteration after completion of the installation of the product. The use of non-Diono covers, inserts, toys, accessories, or tightening devices is not approved by Diono. Their use could cause this restraint to fail Federal Safety Standards or perform worse in a crash. Their use automatically voids this Warranty.
LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DIONO BE LIABLE FOR ANY PRE-TRIAL PECUNIARY LOSS (IN THE PROVINCE OF QUÉBEC), SPECIAL (IN ANY OTHER PROVINCE), INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, WHATSOEVER ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF DIONO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL DIONO BE OBLIGATED TO PAY DAMAGES TO ORIGINAL RETAIL PURCHASER FOR ANY AMOUNT EXCEEDING THE PRICE THAT PURCHASER PAID FOR THE PRODUCT.
This warranty gives you specific legal rights, and you may have other rights, which vary from province to province. Neither Diono, nor the retailer selling this product, authorizes any person to create for it any other warranty, obligation, or liability in connection with this product. This warranty information can also be found in the Diono User Guide you received with your child restraint.
AUTHORIZED RETAILERS Please visit your nearest authorized Diono retailer or authorized online retailer to purchase your Diono products. A list of Diono authorized retailers can be found on our website. Not all products are available at all retailers. Diono products purchased from unauthorized retailers, online auction sites, or as second hand items, are not covered under warranty. Proof of purchase may be required. While this Warranty may not be honored, replacement parts can be purchased.